Why doesn’t my credit card work?
We accept the majority of credit cards available (Visa, MasterCard, Discover, American Express). You may also pay with your PayPal account, which is the easiest and works in almost all cases.
Has my order been shipped out yet?
All orders are shipped within 48 hours, once shipped you will receive a tracking number via e-mail which you can use to track your order.
What’s the delivery time for my order?
- In Canada most orders will arrive between 1-3 days.
- For the US most orders will arrive in 1-3 days.
- International orders will arrive in 2-4 days.
How much does shipping cost?
- In Quebec and Ontario:
- Canada Post Expedited or UPS Ground (1-3 days) is $15 CAD
- Two-day Xpresspost Or Fedex Express is $20 CAD and next-day priority courier (Fedex, UPS) is $25 CAD
- In all other provinces:
- Canada Post Expedited shipping (2-5 days) is $17 CAD
- Xpresspost (1-3 days) is $20 CAD and next-day priority courier is $30 CAD.
- All orders over $300 CAD are FREE
- In Store pickup is available at our location in Montreal, Canada. Please select In Store pickup at checkout for this option.
- DHL Express (2 Days Anywhere in the USA) is $20 CAD
- All orders over $400 CAD are FREE
- DHL Express (2-3 Days) is $50 CAD*
- All orders over $450 CAD are FREE*
*Certain countries do not apply. Please send an email to firstname.lastname@example.org or use the chat box in the corner of the page if you have any questions.
Customs, Duties and other Border Fees
On all orders, ROONEY is not responsible for any Customs Fees, Duties or any other shipping-related fees incurred.
How much tax will I pay for orders within Canada?
Tax rates are calculated based on the province receiving the order.
- Alberta: 5% GST
- British Columbia: 12% HST
- Manitoba: 5% GST
- New Brunswick: 13% HST
- Newfoundland: 13% HST
- Northwest Territories: 5% GST
- Nova Scotia: 15% HST
- Nunavut: 5% GST
- Ontario: 13% HST
- Prince Edward Island: 5% GST
- Quebec: 9.975% QST + 5% GST
- Saskatchewan: 5% GST
- Yukon: 5% GST
Do you deliver to work addresses?
Yes we can. You can choose an alternate delivery address upon checkout.